The Geotab Integration connects TRUE with Geotab's GPS tracking devices to automatically update vehicle mileage. Once a Geotab device is linked to a vehicle record, the vehicle's odometer reading in TRUE is kept in sync with the actual distance traveled as reported by Geotab.
Automatic Mileage Updates
Vehicle odometer readings sync automatically from the Geotab device
Device Linking
Link a Geotab GO device to a vehicle record in the Vehicles module
Setup & Configuration
Configure the Geotab integration to enable automatic mileage updates in TRUE
The Geotab integration settings are located in Company Preferences under the Integrations section. You will need your Geotab account credentials to complete the configuration.
Connect your Geotab account to TRUE to enable automatic mileage updates.
Click the Gear icon in the upper right corner
Select Company Preferences
Navigate to the Integrations section
Locate Geotab
Enter the Geotab Server, Geotab Database Name, Geotab Username, and Geotab Password
Click Save to complete the configuration
To use the Geotab integration, you need an active Geotab account.
Active Geotab subscription
Geotab GO devices installed in tracked vehicles
Your Geotab server, database name, username, and password
Administrator access to configure integration settings
Using Geotab in TRUE
Link Geotab devices to vehicles in the Vehicles module to enable automatic mileage updates
Once the integration is enabled in Company Preferences, you can link Geotab devices to individual vehicles in the Vehicles module within the Equipment workflow.
Associate a Geotab tracking device with a specific vehicle record in TRUE.
Click the Hamburger icon to open the navigation menu
Select the Equipment workflow
Click on the Vehicles module
Select the vehicle you want to link
Click Details mode to view the full record
Locate the Geotab Device field
Click the pencil icon to select the correct tracking device
Choose the appropriate Geotab device from the list
Tip: If the device you're looking for isn't showing in the list, click the Refresh icon in the top right corner of the Geotab Device selection window to pull in newly-added Geotab devices.
Caution: Reassigning a Geotab device to a different vehicle in Geotab changes that device's internal ID. If you then click Refresh in TRUE, it can create a new, separate Geotab device entry instead of updating the existing one. If a device stops reporting after being moved to another vehicle, check whether a duplicate device entry was created and re-link to the correct one.
Once a Geotab device is linked to a vehicle, the vehicle's odometer reading in TRUE updates automatically based on the distance traveled as reported by Geotab. The reading can still be updated manually if needed.
Keeping mileage current feeds TRUE's maintenance scheduling: maintenance alerts check both a date threshold and an odometer threshold, so accurate Geotab-reported mileage helps trigger maintenance reminders at the right time based on actual usage, not just elapsed time.
Frequently Asked Questions
Common questions about using Geotab integration with TRUE
Setup & Configuration
Yes, you need an active Geotab account to use this integration. Geotab provides GPS tracking hardware (GO devices) that TRUE connects to for automatic mileage updates.
To get started:
Contact Geotab to set up an account
Install GO devices in your vehicles
Obtain API credentials from Geotab
Configure the integration in TRUE Company Preferences
Any vehicle with a Geotab GO device installed can be linked in TRUE to receive automatic mileage updates.
Features & Usage
The Geotab integration keeps vehicle mileage up to date. Once a device is linked to a vehicle record, TRUE automatically updates the vehicle's odometer reading based on the distance traveled as reported by Geotab. That accurate mileage in turn feeds TRUE's maintenance scheduling, which checks both a date threshold and an odometer threshold to trigger maintenance alerts.
Geotab devices are linked to vehicles through the Vehicles module in the Equipment workflow.
Navigate to Equipment workflow → Vehicles module
Select the vehicle you want to link
Click Details mode
Locate the Geotab Device field
Click the pencil icon and select the correct tracking device
Once linked, the vehicle's mileage will update automatically based on data from the Geotab device.
